These are some of the help videos regarding FirstClass use that are available to staff and students. 

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Each title link below will, when you click on it once, open a new browser window.  If you are at the BSO, headphones are available to borrow from the library to listen to the (necessary) audio accompaniment.  If you are using a computer elsewhere it will need to be able to play sound.  Most of the sections can be listened to (and watched) in less than 5 minutes each.

 

Click on the links below for further information on these topics.

 

Two Ways to Login to FirstClass

 

How to Obtain, Install and Setup FirstClass Client for Use at Home

 

The following presentation is a very helpful guide to the various new features that have been added to FirstClass Client version 8.3:

 

FirstClass Client version 8.3 Tutorial

 

Each menu item of the tutorial will, when you click on it once, open a new browser window.  To view that section maximise that window.    Altogether, the whole tutorial can be taken in under an hour. 

 

How to Create a Web Link inside a FirstClass Message

 

Help files in regard to FAQs about using the Web interface to FirstClass:

*      How to Choose and Set your Message Reply Default

*      How to Send a Message to Everyone

*      How to Delete Messages

*      How to Setup an Auto-response Message

*      How to Switch Off an Auto Response Message

*      How to put a Shortcut or Alias to a Conference on your FirstClass Desktop

*      How to Show Newest Messages first in your Mailbox

*      How to make a file you are working on at the BSO available from home (and vice versa)

*      How to Create a Personal Mailing List

*      “It’s on BONE…” – how to paste a web address / URL on BONE



{These web links have been tested and are verified as functioning only with MS Internet Explorer 6 or newer with a recent version of Macromedia Flash Player installed and with JavaScript enabled, on PCs.   If you wish to click on any of these links using other software, on other devices, using older PCs, or from other locations, you may do so, and they may work--but the software to which these links point depends upon these prerequisites having been met.}